Cookie Policy

This policy covers cookies used on usecalyx.app (the marketing website) and portal.usecalyx.app (the clinic management platform). We use cookies to keep you signed in securely, remember your user preferences, and understand how our platform is being navigated.

1. What cookies are

Cookies are small text files placed and stored on your computer, tablet, or smartphone by your internet browser when you visit a website. They allow websites to remember specific details about your visit and configuration to make your experience smoother and safer.

2. Cookies we use

We classify our cookies into the following categories:

Strictly necessary (cannot be disabled)

These cookies are essential for platform operations and security, such as maintaining your authentication session:

Functional

These cookies allow us to remember specific customization choices you have made inside the dashboard:

Analytics (only active when enabled)

These cookies help us measure traffic, conversion rates, and how users interact with our public website:

3. What we do not do

We maintain strict privacy boundaries: we do not use advertising or tracking cookies for target remarketing, and we never sell, trade, or share cookie data with external third parties.

4. Managing cookies

You can easily block or delete cookies through your browser settings. Please note that if you choose to disable strictly necessary cookies, you will not be able to log in or access your dashboard. Most standard browsers allow you to block third-party analytics cookies while keeping necessary functional cookies enabled.

5. Policy changes

We will update this Cookie Policy if we alter the cookies used by our services. Any material revisions will be explicitly highlighted to you via our website interface or cookies banner.

6. Contact

For any queries regarding cookies or platform security, please contact hello@usecalyx.app.